The Town of West Point provides water to resident and the Hampton Roads Sanitation District provides sewer services. Both are billed through the Town of West Point and can be paid online by clicking the button below or by calling (804) 843-4363, mailing to P.O. Box 152, West Point, VA 23181, or at Town Hall - 329 6th Street.
Contact the Community Development Department at (804) 843-3563 or come to Town Hall - 329 6th Street.
If you observe a missing street sign contact the Virginia Department of Transportation at (800)367-7623.
If there are issues to report involving a town park please contact Town Hall at (804) 843-3330 or come to 329 6th Street to report it in person.
In order to report a street light that is not working or damaged in some way you will need the identification number off of the pole prior to contacting Town Hall at (804) 843-3330 or coming to 329 6th Street to report it in person. Please be prepared to give a street address and the pole number when you are calling to report a pole light out. You will find a row of metal numbers and letters on the pole. That is the number Dominion Power will need to locate the correct pole.
If you would like to request a Bulk Item Pick-up please call (804) 843-4363 or come to Town Hall at 329 6th Street to report it in person.
Contact Information for various utilities available in the Town of West Point:
For information on how to set up water & sewer service / trash cart / recycle bin accounts.
Please call: Town of West Point Water Department at (804) 843-4363
All Accounts 1-866-366-4357 or 1-866-Dom-Help
Lights out 1-888-667-3000
Phone or Internet:
Land Lines 1-800-837-4966
Cox Cable Company
Internet, phone and TV services - (804) 843-3112
TV, phone and internet provider.
Virginia Natural Gas
Customer Service: 1-866-229-3578
Natural Gas Leaks, Odors or Emergencies: 1-877-572-3342
If you would like assistance in searching for official town documents please contact Town Hall at (804) 843-3330 or coming to 329 6th Street to report it in person.